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Return & Exchanges


Not quite right? That’s OK — We offer free returns. You can request a return upto 15 days after the receipt of the order.

We will issue a refund to the original method of payment within 7 to 10 business days upon receipt of your return package. If you would like to exchange an item you’ll need to complete a return and place a new order. For all returns, items must not be washed, worn or damaged. All original tags must be attached.

Gift cards may not be redeemed for cash or refunded unless required by law. All returned items that were purchased using a gift card will be refunded as merchandise credit back onto a gift card.

P.S. Sandhi-Store does not refund duties or taxes, therefore any duties and taxes included in the price will not be refunded. You can contact us for more information.

Order Cancellation

Hit the "Complete order" button too soon? We’ll do our best to help. You have up to 30 minutes from the time you click “Complete order” to cancel it by contacting us.

Gift Return Policy

If you received a gift that you’d like to return please contact us for help. You can return the item within 15 days after the receipt of the order.

How to Request a Return

Please reach out to our team for assistance with your return

Steps for return

Put the item(s) you want to return back in the original packing, along with all the tags.

  1. The items should be put back in the same packaging. Since it helps us to know the exact dimensions and weight for shipping
  2. Contact our team for processing the return or refund
  3. We will send you a shipping slip for return shipping. Please stick this slip on the return package
  4. We will try to arrange for home or office pickup. However, for certain location where the shipping service provider doesn't offer the pickup service, we will ask you to drop the package at the nearest drop point
  5. Once we receive the products, we will inspect the items for any damages or use

    When your refund is complete, we'll email you right away and let you know.

    Online Return Refund & Processing

    Refunds will be credited to the original method of payment via sandhi-store.com.

    All returned items that were purchased using a gift card will be refunded back onto a gift card.

    All refunds will be processed within 7 to 10 business days upon receipt of your return package.

    To initiate a return kindly contact us at contact@sandhi-store.com